Welcomes to Sendme3.com.au – Many websites have different T&C’s and we at Sendme3.com hope to provide you with a simple overview of how we operate.
However there will be legal jargon like it or not, we simply have to include certain language for legal reasons – I feel like I am going in circles already.
If it any time now or in the future that you need any clarification on any point below (talk to a real person) please by all means drop me a line at firstname.lastname@example.org and will arrange to talk to ASAP.
We are very much an Australian based company who pride ourselves on trying to do the right thing by all our customers – we hope you appreciate our efforts to make your life that little bit better.
Here comes the legal jargon:
SendMe3.com is a website and host advertiser which, amongst other things, compares the price of many products and services. SendMe3.com will also in the future provide web-space for third parties to compare prices for other related products and services.
Below are the main points for you to understand when using our website.
Here are our summary points – they are not part of our Terms and Conditions at this point and are for your reference only.
We recommend that you read all of the Terms and Conditions to make sure you are happy with them.
You must only use the 'SendMe3.com' website for your personal use or, if a business user, for legitimate business purposes. Any fraudulent behaviour will not be tolerated and that business can be refused a listing within the Sendme3.com.au website or affiliated sites
Every business must provide accurate information when using this website so that we can provide the correct price comparison & quotes.
Should you either incomplete or place incorrect information when using our Sendme3.com.au reserves the right to ask you to correct such information or have you removed from the website at any time.
None of the current Terms and Conditions constitutes an offer or promotion for services or products unless confirmed by SendMe3.com.au in writing.
All information data and copyright material contained on this website must not be reproduced or used without our written consent.
Whilst we provide a price comparison service you may be entering into a separate agreement or contract with a third party should you visit their respective websites.
It is important to read their terms and conditions to ensure that you are happy to proceed with that product or service.
If for any reason you have a legitimate complaint against a product or service provider see below for everything you should do so we can help to resolve or investigate on your behalf.
3. Should you use this website
4. Australian Residents
5. Your obligations
6. Our service
7. Quotes in general
8. Your quotes
10. Intellectual property
12. Third party websites
14. Australian Law
1.1 These Terms and Conditions apply to your use of this website.
1.2 By using this website you agree to these Terms and Conditions.
1.3 We may change these Terms and Conditions from time to time. We will give you notice of any changes by posting those changes on our website. We will not vary any terms and conditions which you previously agreed whilst using this website.
2.1 "you" and "your" means the person who proposes to use or is using this website.
2.2 "we" "us" and "our" means SendMe3.com.au our trading name is SendMe3 Pty Ltd of Brisbane Australia any licensees, and any other person or business to whom we may legally transfer our rights under these Terms and Conditions.
2.3 "website" means a site on the internet located at www.SendMe3.com.au
2.4 "product or service provider" means the manufacturer, supplier, distributor or provider of any service or product advertised on this website or made available via this website.
2.5 "quote" means a price provided by a product or service provider for comparison with other quotes on the basis of the information you have provided. In providing you with a quote we are not able to guarantee the availability of the product, the service or the price set out as you will need to deal with the product or service provider direct to make a purchase.
3.1 By using this website you agree that:
3.1.1 You will not do anything that affects the integrity or security of this website or causes or may cause harm, damage or unreasonable inconvenience to other users of this website or us; and
3.1.2 You will not gather, extract, download, reproduce and/or display or advertise on any other website, other online or off-line service or otherwise, any material on or from this website, including but not limited to information relating to business listings, whether that information has been gained by the use of spiders, data mining, trawling or other 'screen scraping' software or system used to extract data.
3.2 If you breach any of the clauses set out at 3.1 above, we may take such action as we deem appropriate, including denying you access to this website, bringing legal proceedings against you and disclosing such information to appropriate legal and/or regulatory bodies.
The service is provided for Australian residents only – we understand that from time to time you may be looking on behalf of someone else and we welcome your inquiry. However it is for Australian residents only.
5.1 You can only use the 'SendMe3.com' website for your personal use or, if a business user, for legitimate business quote comparison purposes.
5.2 It is your responsibility to ensure that all information you supply to us or enter onto this website is complete and accurate, so please double-check your information before submitting it.
5.3 You will need to complete all business forms to enable us to help the user identify the right solution to for them. You may be required to answer some questions in order to compare or obtain a quote for any product or service.
5.4 If you are purchasing or using a product or service provider's website directly you should also read their terms and conditions. The product or service provider's terms and conditions will cover any transaction or agreement between you and the product or service provider, whereas these Terms and Conditions agreed with us relate only to your use of the Sendme3.com website.
6.1 We provide a service which enables you to compare products – quotes or services which allow you to make better decisions.
6.2 We do not provide advice in relation to the product or service compared, nor do we provide a recommendation or endorsement of product or service providers.
7.1 We do not control the price, length of offers, or special conditions relating to price comparison quotes.
7.2 In order to purchase any of the products or services described on our website you must contact the product or service provider for further information. If a price is shown on this website you may find a direct link to the product or service provider's website – once there you are now under the terms & conditions of that website.
7.3 Sendme3.com may on occasion calls you directly with regards to your search as a courtesy or customer service follow up. This allows us to help guide you through the process and provide unbiased advice on which product or provider allowing you to make a better decision.
8.1 Not all pricing will be displayed on our website – as price is but one of the criteria in making a decision therefore we simply display the best options on occasions and you or the provider can make direct contact to talk pricing.
8.2 Many product or service providers will have different approaches to the way they provide you a quote. We will try to supply a standardised guide on how to select the contractor or service for your specific needs by either phone or email or both on special occasions.
9.1 We are responsible for statements of fact made to you by us and protecting your data in accordance with data protection legislation.
9.2 It is our goal to provide you with a high quality service. However, we are not responsible for computer viruses or other computer related problems you suffer as a result of using this website, as many users can directly access 3rd party service or product provider websites. It is highly recommended recommend that you use your own appropriate virus checking software.
9.3 Sendme3.com.au will be very diligent in any postings or comments made by users or business providers however we take no responsibility for any commentary, opinions, ratings or other postings on this website by third parties.
9.4 Third party websites are fully responsible for their own errors on their websites.
10. Sendme3.com.au and our Intellectual property
10.1 All information, data and copyright material contained on this website, including any trade marks (whether officially registered or unregistered), trade names, brands, logos and devices belong to us or to people whom we have given ownership or permission to use such information data and/or copyright material. You must not use such information or copyright material unless you have written permission from us or the owner to do so.
12.1 This website contains links to websites operated by third parties. Some of those websites will carry our branding and are therefore only accessible by our customers. The operation and content of those websites are determined by those third parties and will be governed by separate terms and conditions. We do not accept responsibility or liability for the content of any third party website, as this is outside of our control.
12.2 Links are provided for convenience only and inclusion of any links should not be taken to imply endorsement in any way of the site to which it links. Examples of price comparison services operated by third parties are 'compare mortgages' and 'compare energy prices'.
12.3 Please make sure you read and understand the terms and conditions of their website terms and conditions of any product or service you might be agreeing with them.
13 We are superstitious – there is no point 13 – forgive us.
14.1 If any provision of these Terms and Conditions are held by a competent authority to be invalid or unenforceable, the remaining provisions of these Terms and Conditions will not be affected and will remain valid.
14.2 In the event of a dispute in connection with or arising out of these Terms and Conditions, Australian law will apply. Any legal action must be actioned in the QLD Law courts only.
14.3 The Terms and Conditions are between you and Sendme3.com.au.
It is our goal to provide highest level service to all our customers however you cannot please everyone all of the time and on some occasions we may make an error. Should this happen Sendme3.com.au agrees to make every effort to correct such errors in an expedited manner. We are here to help you.
If I have a complaint what should I do?
Simply email us at email@example.com please contact us first by email and if you are still not satisfied please by all means call us directly and we will help where possible.
Like most of us we work from 9am to 5pm Monday to Friday if it is an urgent matter - then by all means talk to us as soon as possible.
Fill in the form provided and we will get back to you as quickly as possible.
If your complaint is regarding a product or service that you have received, please complain directly to the relevant product or service provider responsible for supplying the product or service as we have no control over the service or products provided by our businesses – we will however make every endeavour to help you resolve the situation if we can.
We cannot answer complaints on behalf of a product or service provider or accept responsibility for any such complaints. We recommend that you visit the website of the product or service provider and follow their complaints procedure if you wish to make a complaint against them.
We thank you for taking the time to read our Terms & Conditions – if for any reason you do not agree or need clarification by all means call or email in the first instance.
We value as a customer or business owner and are only trying to protect the integrity of both you and Sendme3.com.au.